Privacy Policy - the basics
Privacy Policy
Valid from 01.01.24
1. Introduction
Koehler Stahl ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you contact us, whether by phone, email or through our website [www.koehlerstahl.de] ("Website").
2. What information we collect
We collect the following personal information directly from you when you use our services:
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Name: To identify you in our communications.
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Email address: To correspond with you and provide you with updates regarding your inquiries or orders.
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Material inquiries: Information about the steel materials you are interested in.
We do not collect any sensitive personal information or additional data beyond what is necessary for communication and order processing.
Legal disclaimer
We use the information we collect from you for the following purposes:
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Communication: To respond to your requests and inquiries.
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Order processing: To facilitate the sale and delivery of steel materials according to your request.
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Improve services: To better understand your needs and improve our services.
4. How we protect your information
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Data encryption: All personal data transmitted via email is protected by encryption protocols.
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Access controls: Access to your personal data is only permitted to authorized persons.
5. Sharing your information
We do not sell, trade or transfer your personal information to third parties. Your information may be shared with trusted third parties only when necessary to fulfill your orders, such as logistics service providers, and only under strict confidentiality agreements.
6. Your rights
You have the right:
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Access to your information: Request a copy of the personal information we hold about you.
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Correct your data: Request corrections of inaccuracies in your personal data.
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Deletion of your data: Request the deletion of your personal data, subject to any legal obligation to retain certain records.
7. Cookies and tracking
Our website may use cookies and similar tracking technologies to improve your user experience. Cookies are small files stored on your device that help us understand how you use our website and customize our services accordingly. You can adjust your browser settings to disable cookies if you prefer.
8. Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The most recent version will always be available on our website.
9. Contact
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
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Email: [Your email address]
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Phone: [Your phone number]
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Postal address: [Your postal address]
If you have any questions or are looking for specific material, please click here .
Otherwise, please leave us your contact details and we will get back to you shortly.
© 2024 by KOEHLER STEEL